Terms of service

Terms of Service

Last Updated: October 2025

Welcome to Ranocoo. These Terms of Service govern your access to and use of ranocoo.com, including any purchases made through our online store.

By visiting our website or purchasing our products, you agree to these Terms of Service, subject to applicable law.

1. Online Store Terms

You must be legally capable of entering into a binding agreement under the laws applicable to you to use our services or make purchases.

You agree not to use our website for any unlawful purpose or in any manner that violates applicable laws or these terms.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, and other information accurately.

However, product colors and appearances may vary slightly due to screen settings, lighting, or display characteristics.

We reserve the right to correct errors, update product information, and discontinue products when appropriate, subject to applicable law and any rights arising from an existing order.

3. Pricing and Payments

Product prices and applicable charges will be displayed at checkout.

We reserve the right to correct pricing or listing errors where permitted by law. If an error materially affects an order, we will take appropriate steps in accordance with applicable law.

Payment must be successfully authorized before an order can be processed.

4. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products.

We reserve the right to decline or cancel an order where permitted by law, including in cases of suspected fraud, unauthorized transactions, product unavailability, or material listing errors.

If payment has already been collected for an order that is canceled, any applicable refund will be processed in accordance with our Refund and Return Policy and applicable law.

5. Shipping and Delivery

Shipping options, applicable fees, and available delivery estimates will be presented where relevant during checkout.

Delivery estimates are not guarantees unless expressly stated otherwise. Shipping is subject to our Shipping Policy and applicable law.

6. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund and Return Policy.

Nothing in these terms excludes or limits any mandatory consumer rights that cannot lawfully be excluded or limited.

7. Intellectual Property

Unless otherwise indicated, the content on this website, including text, graphics, logos, images, and website design elements, is owned by or licensed to Ranocoo and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without prior authorization, except as permitted by law.

8. Prohibited Uses

You may not use our website to:

Violate applicable laws or regulations.
Commit fraud or misrepresent your identity.
Interfere with website security or functionality.
Upload malicious code or attempt unauthorized access.
Infringe the intellectual property or other rights of others.
Collect or misuse personal information belonging to other users.

We may take reasonable action to protect our website and customers against prohibited activities.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services.

We do not control all third-party services and are not responsible for their independent content or privacy practices. Your use of those services may be subject to separate terms and policies.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an available basis.

We do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

11. Indemnification

To the extent permitted by applicable law, you agree not to misuse our services in a manner that causes unlawful harm to Ranocoo or others.

Any indemnification obligation will apply only to the extent permitted by applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Revised terms will be posted on this page with an updated revision date. Changes will take effect as stated in the revised terms, subject to applicable law.

13. Governing Law

These Terms of Service are subject to the laws applicable to the relevant transaction and the parties, as determined under applicable conflict-of-law rules.

Nothing in these terms deprives consumers of mandatory protections available under the laws that apply to them.